Virtual Assistance

The Virtual Assistance department of Customer Solutionz is a complete and dedicated entity whose primary focus comprises a great deal of expertise and passion for the projects that we undertake. We work with various customers across the globe, ranging from large corporations to newly established companies. We provide them with the secretarial, graphic design and website services from our professional offices, located in India.

By partnering with Customer Solutionz, we allow you to focus on the more important matters of your daily business, such as meeting with your clients and doing what you do best rather than being stuck at a desk poring over paperwork, rummaging through emails, returning phone calls, and struggling to get everything done by yourself.

One of the main advantages of outsourcing your everyday VA needs to Customer Solutionz is that you, via our professional VA team, will be able to cover several different duties, often simultaneously. Some tasks may require technical assistance, and we at Customer Solutionz will already be on hand to transfer these tasks to our other skilled experts in the technical department to complete the task. We simply treat this as a value-added service and do not charge extra.

Administrative Assistance

  • Business Letters (editing, ghostwriting, formatting)
  • Email Management (generic replies, screening)
  • Calendar Management / Appointment Scheduling
  • Transcription (call reports, interviews)
  • Contact management (maintain database, generate mailings)
  • Report Preparation
  • Website update & Administration
  • Data entry (online & offline)
  • Accounting

Sales and Marketing Support

  • Corporate Identity (logos, letterhead, business cards, slogans)
  • PowerPoint Presentations (create, tweak, print/bind handouts)
  • Tele-Marketing
  • Desktop Publishing in the Sales & Marketing
  • Appointment Fixing
  • Customer Support
  • Market Research
  • Competitive Intelligence
  • Target Account Follow Up

Technical Assistance

  • Web site maintenance & Administration
  • Blogs & Forum creation/Maintenance
  • S.E.O & Internet Marketing
  • Image Capturing & Processing